FilePlume

Contact us

A real inbox, monitored by the people who build and run FilePlume.

Support

For help with a tool, a failed conversion or an account question, email support@fyloxen.store. Include the tool name, the file type and, if possible, the exact error message.

Report abuse

If you believe FilePlume is being used to distribute malware or infringing material, email the same address with the subject line “Abuse report”. Include the job or download link if you have it.

Response time

Support is handled Monday to Friday, usually within one to two business days. Security reports are prioritised.

Files are processed for the job only and deleted automatically.

Last updated: 3 November 2026